IRP Inquiry screens allow viewing information at various levels of detail, depending on the search criteria entered. Inquiry screens can be used to verify information the user may be seeking about the customer.
If only some of the information is provided in the search criteria, the system is designed to provide “selection” screens where a list of items that meet the search criteria are displayed. The desired item can be selected to view more detail.
To use the Inquiry screen:
Information on the Inquiry screen can be viewed only
Scroll down the screen to see additional information, if necessary
Expand information sections, if necessary, to see additional details
Inquiries available to all users appear in the Inquiry Menu. Additional Inquiry screens are available by function. For example, the Audit Menu contains access to several audit-related Inquiry screens that auditors will use to verify audit information.